How Heavy Can My Cart Be?

The maximum cart capacity is 220 lb. Carts exceeding this weight cannot be lifted by the hydraulics on the collection truck. Bags and material placed beside the cart or out for recyclable collection must not weigh more than 50 lb. or be longer than 4 ft. in any...
What Bags Can I Use?

What Bags Can I Use?

Blue bags are used for loose recyclables. One blue bag is used for paper products, and a separate blue bag for all other recyclables. Larger recyclables (such as barbecues) need not go inside a bag, but should be dismantled to ensure each piece is less than 50 lb. and...
What Time Does Collection Begin?

Missed Your Collection?

If your material was sorted properly and at curbside by 7:00 a.m. BUT missed by the driver, contact Customer Service within two working days to report the miss. If contacting us by e-mail or leaving a message after hours, we require your name, civic address, and a...

Paper Bags

Paper bags used by grocery stores and take-out restaurants are now recyclable. This is awesome. However, the best thing for the environment is to use reusable bags when at all possible. Clean kraft paper bags that are 100% paper are recyclable and should be bundled...