Residential Participant Guide
Welcome to Waste Watch
Proper sorting is MANDATORY
You can see the IWMC sorting guide PDF here.
The above guide will help you become familiar with separating wastes generated in your home into RECYCLABLES, COMPOST and WASTE. Please note that some materials require special disposal and are never collected at curbside.
Sorting information for specific items can also be found on the Interactive Sorting Guide on our website or by calling Customer Service.
Residential customers are provided with two carts: a COMPOST CART (green) and a WASTE CART (black). These are collected on alternating weeks. RECYCLABLES are collected monthly in transparent blue bags that are purchased by the customer.
Collection Day information can be found by clicking on My Residential Collection. You will be redirected to a PEI Government site that lists pertinent information based on your civic address, including Waste Watch pickup details.
How Does Collection Work?
SORTING IS MANDATORY
Drivers will only accept material that has been properly sorted. Carts and blue bags with improperly sorted information will be tagged and rejected by the collection driver.
CART/RECYCLABLES PLACEMENT
Carts and blue bags need to be placed within 6 FEET (1.8 m) from the curb in such a manner as to not interfere with pedestrian or automotive traffic. In order to accommodate snow clearing operations after a heavy snow fall, carts can be placed within 18 FEET (5.5 m) from the curb. During snowy season, ensure carts and blue bags are visible to the driver. Placing them on the right-hand side of the driveway helps. Do not place carts, containers or bags on top of or behind snowbanks. When placing recyclables out on windy days, consider putting the heavier blue bags on top of the lighter blue bags and bundled cardboard. Material will be collected on the same side of the road as your house. Under no circumstances should your material be placed across the road.
MISSED COLLECTION
If your material was sorted properly and was at curbside by 7 a.m., but missed by the driver, it is important to contact us by telephone within two working days to report the miss. If leaving a message after hours, we require your name, civic address and a daytime number where you can be reached.
COLLECTION BEGINS AT 7:00 A.M.
To ensure collection, please have your CARTS and/or BLUE BAGS curbside prior to 7:00 a.m. on your regular scheduled collection day. Refer to the our website or the Residential Collection Calendar for holiday alternate pickup days and other important collection information.
CART WEIGHT LIMIT
Maximum cart capacity is 220 lb. (100 kg). Carts exceeding this weight will not be collected.
ACCESS GUIDELINES
Roads must be accessible for collection trucks, have a good solid base to accommodate their weight, and have a suitable turning area. If trucks cannot access your road, collection will occur at the closest serviceable road. Call us at 1-888-280-8111 for more information.
EXCESS MATERIALS
From time to time, residents may have more material than will fit into the cart. If your material is sorted properly and your cart is full, you may place up to two additional bags, containers or items for collection (beside your cart). Waste can be placed in clear, transparent bags and compostables in paper yard/garden bags. If containers are used they must be left open, be rigid, and have handles so that the driver can safely empty them by hand. Bags, containers and ‘bulky’ excess material must not exceed 50 lb. (22 kg) or 4 ft. (1.2 m) in any dimension. Sorted waste and compost material will not be collected if placed in solid-coloured or blue bags.
HAVE MORE QUESTIONS?
You can find out more at the Frequently Asked Questions page.
Special Services
SPRING & FALL CLEANUP
A three-week special collection campaign is offered in spring and fall to year-round homeowners to dispose of larger volumes of yard material or household waste items not usually placed for regular collection. Refer to your Collection Calendar for the schedule.
CHRISTMAS TREE COLLECTION
Trees are collected in early January each year (refer to your Collection Calendar). Trees are also accepted free of charge at WWDCs during the month of January.
FREE SATURDAY MORNING RESIDENTIAL BLUE BAG DROP-OFF
Residential customers may drop off recyclables in blue bags, bundled cardboard, and large metal household items from 8 a.m. to noon at all Waste Watch Drop-Off Centers and at 175 Industrial Crescent, Summerside, and 2030 Georgetown Road, Roseneath.
Important Information
Bags Acceptable to Waste Watch:
RECYCLABLES
Blue transparent bags ONLY.
WASTE
No bag is best. If bags are used, they must be clear and transparent (driver must be able to see inside). Do NOT use blue bags for waste, or solid-coloured bags such as non-transparent shopping bags.
COMPOSTPLASTIC BAGS ARE NOT ACCEPTABLE FOR COMPOST.
No bag is best — material may be placed directly into the kitchen mini bin then emptied into the compost cart. Empty boxboard boxes (e.g. cracker boxes) can be used to gather kitchen scraps. If bags are used, paper bags are the preferred choice. “Film” compostable bags may be used if they have one of the certification logos on them shown here.
No Ashes in Carts:
For More Information
Collection Calendar
Collection Days
Sorting Guide
