If your cart and/or blue bag material was at curbside on time (by 7 a.m) but missed by the driver, it is VERY IMPORTANT that you contact IWMC by telephone within two working days.  Customer Service Representatives are available to assist you from Monday through Friday, 8 a.m. to 4 p.m.

Should you call after hours, please be sure to leave your civic address and a call-back number on our voice mail.