Due to staffing shortages, some collection routes are not completed as scheduled. We apologize for any inconvenience caused by the curbside collection delays. If curbside collection on your road or in your community is not completed as scheduled, please report this within 2 business days by contacting our Customer Service Center by phone at 1.888.280.8111 or via email at info@iwmc.pe.ca. Please leave your materials curbside and drivers will collect as soon as possible.